Privacy Policy

1. Information We Collect

When you use our website or contact us, we may collect the following information:

• • Personal details: Name, email address, phone number provided through our contact form or WhatsApp.
• • Tour preferences: Destination interests, travel dates, number of travelers, and special requests.
• • Technical data: IP address, browser type, device information, and pages visited (collected automatically).
• • Payment information: Transaction details when you make a booking payment (processed by secure third-party gateways).

2. How We Use Your Information

• • To process and manage your tour bookings and enquiries.
• • To communicate with you about your trips, confirmations, and updates.
• • To customize and improve your travel experience.
• • To send promotional offers and tour updates (only with your consent).
• • To improve our website, services, and customer support.

3. Information Sharing

• • We do not sell your personal information to third parties.
• • We share necessary details with hotel partners, transport providers, and activity operators solely to fulfill your booking.
• • We may share information if required by law or to protect our legal rights.

4. Data Security

• • We use industry-standard security measures to protect your data.
• • All payment transactions are processed through secure, encrypted channels.
• • We restrict access to personal information to authorized staff only.
• • While we take all reasonable precautions, no internet transmission is 100% secure.

5. Cookies

• • Our website uses cookies to enhance your browsing experience.
• • Cookies help us understand how visitors use our site and improve performance.
• • You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

• • You can request access to the personal data we hold about you.
• • You can request correction or deletion of your personal information.
• • You can opt out of promotional communications at any time.
• • To exercise these rights, email us at shaanvitours@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites (hotels, attractions, etc.). We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this privacy policy, please contact us:
Email: shaanvitours@gmail.com
Phone: 8510070083
Location: New Delhi, India